PURCHASES & REFUNDS
All purchases are final and nonrefundable unless otherwise required by law.
Time-based passes begin on the purchase date unless noted otherwise.
All packages and memberships are non-transferable and for individual use only.
Retail: exchange-only within 14 days (unused, tags attached, with receipt).
Society Yoga reserves the right to modify policies at any time to maintain fairness and consistency.
CLASS PACKS & PASSES
Drop-In - Expires once booked. Nonrefundable, non-transferable. Missed = forfeited.
1-Week Pass - Expires 7 days from purchase. Consecutive days only. No freezes/extensions.
5-Class Pack - Expires 30 days from purchase. Nonrefundable. No extensions or freezes.
10-Class Pack - Expires 60 days from purchase. Nonrefundable. No extensions or freezes.
Society Starter Month -Expires 30 days from purchase. New clients only. Nonrefundable/non-transferable.
Society Seasonal Pass - Expires 5 months from purchase. Unlimited classes for 5 months. No freezes/extensions. No refunds.
Society Summer Pass -Summer Season Dates. Unlimited classes for summer term. Nonrefundable.
Gift of Movement - Expires 2 months from purchase. Unlimited access. Nonrefundable.
Important: Drop-ins, passes, and packs are forfeited for no-shows or late cancels.
No retroactive extensions, pauses, or refunds for unused credits or time.
MEMBERSHIPS (AUTO-PAY)
Billed monthly until canceled.
Email cancellation required (info@society-yoga.com) at least 7 days before next billing date.
Cancellations are not accepted verbally, via social media DM, or in-person. YOU MUST EMAIL info@society-yoga.com
No partial-month refunds or mid-cycle prorations.
Freeze option: Available for eligible auto-pay members only. Up to 2 months per 12-month period, billed at $30/month, requested 7+ days before next bill date. No retroactive freezes. Access paused during freeze; rate preserved.
Society Yearly Membership - 12 months prepaid. May pause up to 2 months total ($30/month). Nonrefundable. No transfers
PRIVATE + OFFSITE BOOKINGS
Private In-Studio Group and Offsite Group must be prepaid.
Reschedule with 72+ hours notice. Cancel 7+ days in advance for partial credit; otherwise forfeited.
Client provides safe access for offsite sessions; 60-minute standard duration.
No refunds otherwise
TEACHER TRAINING PAYMENTS
Deposit : nonrefundable, applies to tuition.
Balance : partially refundable up to 30 days before training start date, minus $250 admin fee.
No refunds once training begins.
Payment plans per signed agreement.
FREEZE POLICY
Applies only to eligible auto-pay and annual memberships
Request must be made at least 7 days before next billing date.
Maximum 2 months per 12 months, billed/month.
No retroactive freezes or pauses on expired passes.
Account access is paused during freeze; membership rate remains locked.
LATE CANCEL / NO-SHOW POLICY
Late cancel window: 6 hours before class start time.
Fees:
Late Cancel: $10
No-Show: $20
Waitlisted Class No-Show: $35
If you choose to be added from the waitlist and fail to attend or cancel within the window, the same fees apply.
If you attend but forget to sign in, you receive one courtesy backdate per month (within 24 hours). Beyond that, class credit or drop-in is forfeited.
SIGN-IN & ATTENDANCE POLICY
To maintain accuracy and fairness:
All attendees must check in at the front desk or kiosk before class starts.
Instructors will perform a class roll call before or at the start of class.
Members who fail to check in will be marked absent and applicable fees will apply.
Instructors are responsible for verifying rosters each class.
Front desk reconciles attendance daily to ensure proper billing and accountability.
RETAIL POLICY
All retail sales are final.
Exchange only within 14 days with receipt and tags attached.
No refunds or store credits for retail purchases.